FAQ
I love it! Do I need to register to buy it?
I’m an insider, but I need to make adjustments to my profile information. Tips?
I saw a must-have item on the site yesterday but can’t find it today. Can I still get my hands on it?
I’m obsessed! Can I create a wishlist?
Oops! I forgot my password. What can I do?
I want to snag an item. What payment methods to you accept?
Are VAT and taxes included in the retail prices?
When I make a purchase, is a receipt or invoice issued?
I can’t wait! When will I receive my items?
Are shipments covered by an insurance policy?
Can I return or an exchange an item?
Is it possible to cancel an order?
Are the products original and brand new?
How can I contact Customer Service?